Yes, all Republic of Florence products are backed by a 12-month warranty from the date of purchase. This covers any faults in materials or workmanship under normal use. If you experience an issue within this period, please contact us with your order

Yes, all Republic of Florence products are backed by a 12-month warranty from the date of purchase.This covers any faults in materials or workmanship under normal use. If you experience an issue within this period, please contact us with your order number, a description of the fault, and photos where possible.We will assess the issue and, depending on the case, offer a repair, replacement, or refund.Please note:<ul data-start="541" data-end="750"><li data-start="541" data-end="630">This warranty does not cover general wear and tear, accidental damage, or misuse.</li><li data-start="631" data-end="750">For international orders, shipping costs for warranty repairs or replacements are the responsibility of the customer.</li></ul>If you&#x2019;re ever unsure, get in touch &#x2014; we&#x2019;re here to help.

Do You Offer a Warranty on Your Products?

We want your Republic of Florence bag to last for years to come, which is why we offer a repair service even beyond the 12-month warranty period. If something goes wrong after the warranty has expired, we'll assess the issue and let you know if it ca

We want your Republic of Florence bag to last for years to come, which is why we offer a repair service even beyond the 12-month warranty period.If something goes wrong after the warranty has expired, we&apos;ll assess the issue and let you know if it can be repaired. While costs may apply, we do our best to keep replacement parts in stock and will always aim for a fair, long-lasting solution.Please contact us with photos and a description of the issue, and we&apos;ll guide you from there.

What Happens If Something Goes Wrong After the Warranty?

Republic of Florence

Warranty & Repairs

Where Do You Ship?

How Long Will My Order Take to Arrive?

Do You Offer Express Shipping?

How Much Does Shipping Cost?

Can I Change My Address After Ordering?

How do I track my order?

Will I Have to Pay Customs or Import Duties?

Shipping & Delivery

What Is Your Returns Policy?

How Do I Start a Return or Exchange?

Can I Exchange for a Different Colour or Item?

How Long Do Returns Take to Process?

Can I Return Personalised or Monogrammed Items?

Return & Exchanges

What Fonts, Sizes, and Placements Are Available for Monogramming?

How Do I Add Monogramming to My Order?

Can I Personalise More Than One Item?

Will Monogramming Delay Shipping?

Can Monogrammed Items Be Returned?

Personalised Monogramming

What Is Mirra and How Does It Work?

How Long Can I Try My Bag?

What Happens If I Return It?

Is Try Before You Buy Available for All Items?

Try Before You Buy

My Order Hasn’t Arrived, What Should I Do?

I Received the Wrong Item or Something Is Missing

My Product Is Faulty — Can It Be Repaired or Replaced?

Can I Cancel or Modify My Order?

Order Issues & Support

How Do I Care for Vegetable-Tanned Leather?

What Happens When My Bag Develops a Patina?

Can I Use Conditioner or Polish on My Leather Bag?

How Do I Store My Bag When Not in Use?

Is My Leather Bag Water-Resistant?

Caring for Your Leather

Can I Include a Gift Message or Receipt?

Do You Offer Gift-Ready Packaging?

What’s in Your Curated Gift Sets?

How Do I Place a Corporate or Bulk Gift Order?

Gifting & Corporate Orders

Can I See Your Products in Person or Pick Up My Order?

How Do I Book a Showroom Visit?

Showroom & Visits