Republic of Florence

Yes, we offer Express Shipping on all Australian orders. You can select this option at checkout for faster delivery.For international orders, express shipping may be available depending on the destination. If you need your order urgently, please contact us before placing your order so we can assist you

Yes, we offer Express Shipping on all Australian orders. You can select this option at checkout for faster delivery. For international orders, express shipping may be available depending on the destination. If you need your order urgently, please con

Do You Offer Express Shipping?

Shipping & Delivery

Where Do You Ship?

How Long Will My Order Take to Arrive?

How Much Does Shipping Cost?

Can I Change My Address After Ordering?

How do I track my order?

Will I Have to Pay Customs or Import Duties?

What Is Your Returns Policy?

How Do I Start a Return or Exchange?

Can I Exchange for a Different Colour or Item?

How Long Do Returns Take to Process?

Can I Return Personalised or Monogrammed Items?

Return & Exchanges

What Fonts, Sizes, and Placements Are Available for Monogramming?

How Do I Add Monogramming to My Order?

Can I Personalise More Than One Item?

Will Monogramming Delay Shipping?

Can Monogrammed Items Be Returned?

Personalised Monogramming

What Is Mirra and How Does It Work?

How Long Can I Try My Bag?

What Happens If I Return It?

Is Try Before You Buy Available for All Items?

Try Before You Buy

My Order Hasn’t Arrived, What Should I Do?

I Received the Wrong Item or Something Is Missing

My Product Is Faulty — Can It Be Repaired or Replaced?

Can I Cancel or Modify My Order?

Order Issues & Support

Do You Offer a Warranty on Your Products?

What Happens If Something Goes Wrong After the Warranty?

Warranty & Repairs

How Do I Care for Vegetable-Tanned Leather?

What Happens When My Bag Develops a Patina?

Can I Use Conditioner or Polish on My Leather Bag?

How Do I Store My Bag When Not in Use?

Is My Leather Bag Water-Resistant?

Caring for Your Leather

Can I Include a Gift Message or Receipt?

Do You Offer Gift-Ready Packaging?

What’s in Your Curated Gift Sets?

How Do I Place a Corporate or Bulk Gift Order?

Gifting & Corporate Orders

Can I See Your Products in Person or Pick Up My Order?

How Do I Book a Showroom Visit?

Showroom & Visits

Do You Offer Express Shipping?Updated 5 months ago