Shipping & Delivery

Where Do You Ship?

We ship across Australia and to most countries worldwide. To check whether we deliver to your address, enter it at checkout. Customers in the United States shop in USD, with import duties included in the price. Customers elsewhere shop in AUD. Full s

How Long Will My Order Take to Arrive?

Orders placed before 12pm AEST on a business day are dispatched the same day from Sydney. Personalised and monogrammed items take 3 to 4 extra days before dispatch. Delivery times after dispatch vary by destination and shipping method. You can see th

Do You Offer Express Shipping?

Express Post is available at checkout for orders to Australia and New Zealand. Orders to the United States are sent by express as standard. Within Australia we can also arrange delivery by TNT or another express courier for an additional charge, and

How Much Does Shipping Cost?

Shipping rates vary by destination, and free shipping thresholds apply in Australia, New Zealand and the United States. You can see the full rates, delivery times and customs information on our Shipping & Delivery page. The exact shipping cost for yo

Can I Change My Address After Ordering?

If your order hasn’t shipped yet, we’ll do our best to update your address. Please contact us immediately at [email protected] with your full name and the correct address. Once your order is dispatched, we can’t guarantee an address chan

How do I track my order?

As soon as your order ships, you’ll receive an email with your tracking link. You can also track your order anytime by clicking the link in your shipping confirmation email or by logging into your account (if you created one during checkout). Still c

Will I Have to Pay Customs or Import Duties?

United States. Import duties and taxes are included in the price you pay at checkout. There is nothing further to pay when your order is delivered. All other countries. Customs duties, taxes and import fees may be charged by your destination country.