Republic of Florence
78/6 Bellambi Lane
Bellambi NSW, Australia

Our Bellambi showroom is open to visitors by appointment. While we don’t carry our full online range on-site, we’d be very happy to welcome you in. Please get in touch to arrange a time to visit.

Please note that our phone line is managed by a message service. They’ll take your details and pass your enquiry on to our team, who will get back to you as soon as possible.

For the quickest assistance, please contact us via email or online chat.

Republic of Florence

Orders placed before 12pm AEST on a business day are dispatched the same day from Sydney. Personalised and monogrammed items take 3 to 4 extra days before dispatch.Delivery times after dispatch vary by destination and shipping method. You can see the full breakdown by country on our <a href="https://republicofflorence.com.au/pages/shipping">Shipping &amp; Delivery page</a>.Once your order ships, you&apos;ll receive a tracking link by email.

Orders placed before 12pm AEST on a business day are dispatched the same day from Sydney. Personalised and monogrammed items take 3 to 4 extra days before dispatch. Delivery times after dispatch vary by destination and shipping method. You can see th

How Long Will My Order Take to Arrive?

Shipping & Delivery

Where Do You Ship?

Do You Offer Express Shipping?

How Much Does Shipping Cost?

Can I Change My Address After Ordering?

How do I track my order?

Will I Have to Pay Customs or Import Duties?

What Is Your Returns Policy?

How Do I Start a Return or Exchange?

Can I Exchange for a Different Colour or Item?

How Long Do Returns Take to Process?

Can I Return Personalised or Monogrammed Items?

Return & Exchanges

What Fonts, Sizes, and Placements Are Available for Monogramming?

How Do I Add Monogramming to My Order?

Can I Personalise More Than One Item?

Will Monogramming Delay Shipping?

Can Monogrammed Items Be Returned?

Personalised Monogramming

What Is Mirra and How Does It Work?

How Long Can I Try My Bag?

What Happens If I Return It?

Is Try Before You Buy Available for All Items?

Try Before You Buy

My Order Hasn’t Arrived, What Should I Do?

I Received the Wrong Item or Something Is Missing

My Product Is Faulty — Can It Be Repaired or Replaced?

Can I Cancel or Modify My Order?

Order Issues & Support

Do You Offer a Warranty on Your Products?

What Happens If Something Goes Wrong After the Warranty?

Warranty & Repairs

How Do I Care for Vegetable-Tanned Leather?

What Happens When My Bag Develops a Patina?

Can I Use Conditioner or Polish on My Leather Bag?

How Do I Store My Bag When Not in Use?

Is My Leather Bag Water-Resistant?

Caring for Your Leather

Can I Include a Gift Message or Receipt?

Do You Offer Gift-Ready Packaging?

What’s in Your Curated Gift Sets?

How Do I Place a Corporate or Bulk Gift Order?

Gifting & Corporate Orders

Can I See Your Products in Person or Pick Up My Order?

How Do I Book a Showroom Visit?

Showroom & Visits

How Long Will My Order Take to Arrive?Updated 2 months ago