Republic of Florence

We want you to love your purchase. If you&#x2019;re not completely satisfied, we accept returns within 30 days of delivery, provided the item is unused, in original condition, and its original packaging.Please note: Personalised or monogrammed items are not eligible for return.

We want you to love your purchase. If you’re not completely satisfied, we accept returns within 30 days of delivery, provided the item is unused, in original condition, and its original packaging. Please note: Personalised or monogrammed items are no

What Is Your Returns Policy?

Return & Exchanges

Where Do You Ship?

How Long Will My Order Take to Arrive?

Do You Offer Express Shipping?

How Much Does Shipping Cost?

Can I Change My Address After Ordering?

How do I track my order?

Will I Have to Pay Customs or Import Duties?

Shipping & Delivery

How Do I Start a Return or Exchange?

Can I Exchange for a Different Colour or Item?

How Long Do Returns Take to Process?

Can I Return Personalised or Monogrammed Items?

What Fonts, Sizes, and Placements Are Available for Monogramming?

How Do I Add Monogramming to My Order?

Can I Personalise More Than One Item?

Will Monogramming Delay Shipping?

Can Monogrammed Items Be Returned?

Personalised Monogramming

What Is Mirra and How Does It Work?

How Long Can I Try My Bag?

What Happens If I Return It?

Is Try Before You Buy Available for All Items?

Try Before You Buy

My Order Hasn’t Arrived, What Should I Do?

I Received the Wrong Item or Something Is Missing

My Product Is Faulty — Can It Be Repaired or Replaced?

Can I Cancel or Modify My Order?

Order Issues & Support

Do You Offer a Warranty on Your Products?

What Happens If Something Goes Wrong After the Warranty?

Warranty & Repairs

How Do I Care for Vegetable-Tanned Leather?

What Happens When My Bag Develops a Patina?

Can I Use Conditioner or Polish on My Leather Bag?

How Do I Store My Bag When Not in Use?

Is My Leather Bag Water-Resistant?

Caring for Your Leather

Can I Include a Gift Message or Receipt?

Do You Offer Gift-Ready Packaging?

What’s in Your Curated Gift Sets?

How Do I Place a Corporate or Bulk Gift Order?

Gifting & Corporate Orders

Can I See Your Products in Person or Pick Up My Order?

How Do I Book a Showroom Visit?

Showroom & Visits

What Is Your Returns Policy?Updated 5 months ago